Frequently Asked Questions
Most orders ship within 1 to 2 business days but depending on the volume of orders we have, it may take up to 3 business days. We do not ship orders on Saturdays or Sundays.
Our default shipping carrier is UPS SurePost. For large or international orders we may ship via UPS or FedEx. If you selected 2nd Day Air shipping, your order will be shipped via UPS. If you have a specific shipping carrier request, please email firstname.lastname@example.org immediately after placing your order.
All international orders over $350 ship for free. International orders may be subject to additional duties, import taxes, or customs fees upon delivery. These fees are the responsibility of the customer. Fees are calculated by customs officials, and cannot be estimated ahead of time by WVN. We cannot provide inaccurate information to customs officials.